LDAP only Syncing group not users

Hello

I'm using Windows AD and attempting to sync (read-only) a few users to JIRA.

My ldap BASE DN is as follows:

CN=Jira Users,OU=Security Groups,OU=x,OU=x,OU=x,DC=domain,DC=com

This Group Jira Users contain a user and 1 group which contains several users. I want to sync all of this, but all that gets synched is "Jira Users". Any suggestions?

 

Thanks.

 

2 answers

1 vote

Hi Patrik,

As Boris said, we recommend providing an LDIF output for both user and the group, so we can provide you the correct suggestion for the base DN. You can find instructions to generate LDIF below:
https://confluence.atlassian.com/jirakb/how-to-export-ldif-with-microsoft-ldifde-420970805.html

Also, if you are using nested groups, be sure to check if "Enable nested groups" checkbox is enabled from Advanced Settings section in User Directories.

Cheers,
Marko

0 votes
Boris Berenberg Community Champion Oct 18, 2017

Pull an LDIF of your user and you’ll see this is the wrong base DN. Set you DN correctly, then use membership in this group as a user Filter.

"then use membership in this group as a user Filter."

Care to explain what you mean by this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,562 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you