Jira is loggin below errors in atlassian-jira.log file however users are able to login and newly created users are also reflected in Jira.
2014-07-23 09:38:40,885 /servicedesk/customer/portal/7/create/127 [commons.ivm.routines.LDAPUserRoutine] LDAPUserRecord: NO LDAP QUERY ?
2014-07-23 09:38:41,025 /servicedesk/customer/portal/7/create/127 [commons.ivm.routines.LDAPUserRoutine] Cannot access LDAP. Please review the configuration.
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1]
The LDAP error code 49 means invalid credentials, specifically in this case the code 52e as you can see here.
Possibly there's some cache involved to the users still be able to log in. In any case, it's best to double check the username and password of the user you are using to connect to your LDAP.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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