We have migrating from 3.13 to 4.4.5 and now to 5.2.7 I was unable to get the LDAP authentication to work with an Internal Directory. It did not work in 4.4.5 and now 5.2.7. I have followed all of the documentation I can find on the web and atlassians knowledge base. Is there something in particular I am missing? This worked fine in 3.13 using the osusers.xml. Currently users are having for reset there passwords to login to Jira since it is not communicating with LDAP. When I run the Tests within the Jira gui they all come back fine. Not sure what to try next.
Thanks for the help.
I believe you had follow the steps in here to upgrade? If yes, just checking whether or not you've copied the osuser.xml from JIRA 3.13 directory to JIRA 4.4.5 directory during the upgrade? You will need the file when upgrading from version prior to JIRA 4.3.
With that, you should be able to see a Delegated type connection to LDAP in User Directories.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs