LDAP-Connection in Cloud


currently we're using JIRA Software (Server) V5.2 - I know we should do the upgrade. So we want to switch to the cloud-version.

We internally use LDAP for our autorizations and therefore we want to add LDAP also in the cloud.

But I think that's not possible due to restriced functions in Jira: https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html - Is this a general limitation in cloud (I mean also at Confluence, Service Desk) ?

If yes, do I have to invite and grant all 1000 users manually ?????


2 answers

1 accepted

1 vote

Correct.  You can't use LDAP on any part of Cloud.

Is this statement still valid?


Although there is a trial of a SAML integration in progress.

If you are using Cloud, then I believe you can request Atlassian support to upload your list of customers and they will create the accounts for you.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

220 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you