LDAP-Connection in Cloud


currently we're using JIRA Software (Server) V5.2 - I know we should do the upgrade. So we want to switch to the cloud-version.

We internally use LDAP for our autorizations and therefore we want to add LDAP also in the cloud.

But I think that's not possible due to restriced functions in Jira: https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html - Is this a general limitation in cloud (I mean also at Confluence, Service Desk) ?

If yes, do I have to invite and grant all 1000 users manually ?????


2 answers

1 accepted

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Accepted answer

Correct.  You can't use LDAP on any part of Cloud.

Is this statement still valid?


Although there is a trial of a SAML integration in progress.

If you are using Cloud, then I believe you can request Atlassian support to upload your list of customers and they will create the accounts for you.


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