LDAP-Connection in Cloud

[Christian Tazl]

Hi,

currently we're using JIRA Software (Server) V5.2 - I know we should do the upgrade. So we want to switch to the cloud-version.

We internally use LDAP for our autorizations and therefore we want to add LDAP also in the cloud.

But I think that's not possible due to restriced functions in Jira: https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html - Is this a general limitation in cloud (I mean also at Confluence, Service Desk) ?

If yes, do I have to invite and grant all 1000 users manually ?????

Regards
Christian

[Nic Brough -Adaptavist- · Accepted solution]

Correct.  You can't use LDAP on any part of Cloud.

[MPParsley]

Is this statement still valid?

[Nic Brough -Adaptavist-]

Yes.

Although there is a trial of a SAML integration in progress.

[Daysha Consulting]

If you are using Cloud, then I believe you can request Atlassian support to upload your list of customers and they will create the accounts for you.