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Keep getting message Jira service desk is now Jira service management pop-up

Is there some way to get rid of the pop-up 
Jira service desk is now Jira service management ?
No matter what i do press got-it or learn more I am still getting it
It is only some uders in Our set-up that is getting it

2 answers

0 votes
Brant Schroeder Community Leader Jul 07, 2021

@Jan Eriksen 

Is there anything similar to the browser they are using, incognito mode is being used or that they clear cache when the browser closes.  When are they seeing the message on what page?

Hi

@Brant Schroeder 

I have not been able to find a pattern. I have tried using Edge Chrome and Firefox.

I happens every time I change project or, go to admin (and here it happens at almost every navigation) or go to project settings.

It is not all users that experience it maybe half of them. I have tried clearing all cookies, clearing cache

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