We are running JIRA software 7.2.4. According to the Atlassian documentation IE11 should be supported.
However we are experiencing some problems.
The sidebar of the kanban boards are greyed out and we are unable to view an issue by klicking on it in the board.
Also avatars are not showing at all (not just in the kanbanboard view).
I assume there is some setting in the browser that I should change?
I have also disabled compability view, this did not solve the issues.
Any assistance is greatly apreciated
Hi had this same issue. Turns out it was an IIS issue with max length of URL segments: https://community.atlassian.com/t5/JIRA-questions/400-Bad-Request-when-linking-issues-after-upgrading-to-JIRA-7-4/qaq-p/587541
To solve the problem, you can increase the limit in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters\UrlSegmentMaxLength
For more info on IIS HTTP settings, refer to https://support.microsoft.com/en-us/help/820129/http.sys-registry-settings-for-windows
It works flawlessly with ff and chrome yes
Could this be of interest from the warning console:
AJS's create element functionality has been deprecated since 5.9.0.
No alternative will be provided
Use document.createElement() or jquery.parseHtml() or preferably use a templating library.
This occurs when I try klicking the issue to view details
maybe that can help you:
if you host JIRA behind IIS:
also check GPO's, the "IE Compatibility View" and the "Enhanced Protected Mode" as it sometimes can make problems.
im sorry that i cant help you more, we're still on 7.1.x and i cant reproduce the error.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs