Kanban Team - sub-tasks display on Backlog - WHY?

Lee Street April 11, 2024

From today, the team have noticed that Sub-tasks are displaying on the Backlog.

 

The query states NOT to show them, but they still display.  Any ideas why?

 

Whats changed?

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Walter Buggenhout
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April 11, 2024

Hi @Lee Street,

Can you share more details about your setup? What product do you use for this kanban board (Jira Software, Jira Service Management, Jira Work Management) and what type of project is this (company or team managed)?

Ideally, can you share a screenshot of the behaviour you're seeing? 

Lee Street April 11, 2024

Hi Walter,

 

Kanban Board

Jira Software

Company managed.

The behavior is Sub-tasks appear in the Backlog.  No query has changed on our side (query states do not return Sub-Tasks), but they still appear.

 

Walter Buggenhout
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

I am seeing sub-tasks on my kanban backlog too; how did you technically implement this exactly:

query states do not return Sub-Tasks

 

Lee Street April 11, 2024

they were not there before.

Through JQL - IssueType not Subtasks (im sure you know that though) :-)

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

I know quite a few ways to eliminate sub-tasks from a board, indeed. That's my point - I am trying to see if I can reproduce what you see in a test environment I have. It would be helpful if you could share exactly how it's been set up in your environment. I'm not questioning that nothing changed in your setup 😛

I noticed e.g. that adding a sub-filter on my board did not eliminate the sub-tasks. But if I add a quick filter to my board (Hide subtasks | issuetype not in subtaskIssuetypes()), they do disappear from the backlog view.

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

There is some back and forth on this thread about the enhanced backlog, so it is very well possible that some stuff has changed indeed. Maybe the quick filter workaround may be useful for your situation as well. 

Lee Street April 11, 2024

Thanks @Walter Buggenhout let me try

Appreciate your time on this

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Lee Street April 11, 2024

Works!  thank you!

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Bill Sheboy
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April 11, 2024

Hi @Lee Street 

There was a relatively recent change where some customers (who were adding story points to subtasks) wanted subtasks to display in the backlog views.  

There is no option to disable this behavior.  I was unable to find any open suggestions for an option to turnoff the feature.

One temporary workaround is to use quick filters to hide the subtasks, but that needs to be repeatedly re-enabled whenever the board is displayed.  A more persistent workaround is to change the board filter to hide subtasks for the backlog status:

project = myProjectName AND NOT (issuetype = Sub-task AND status = Backlog) ORDER BY Rank ASC

Kind regards,
Bill

Lee Street April 11, 2024

Thanks @Bill Sheboy 

 

A poor proposed enhancement IMO :-)

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