Just after install and set-up of JIRA, nothing seems to work

Alan Jiménez August 22, 2012

I have just installed JIRA for the sixth or seventh time. I installed first time with internal database (rookie mistake, and I don't know if this affects things). I uninstalled (and also removed /var/atlassian/application-support/jira directory), and reinstalled.

All went well, I loged into JIRA after final install, finally allowed me run the set up again, chose external db (MySQL on localhost), chose google apps mail (I've created a special account for this, I tested connection under setup & all was good). But when finished, it all seems to have blown up. I have restarted JIRA, but no change. I get the following (very long) error:

Cause:

java.lang.NullPointerException

Stack Trace: hide

java.lang.NullPointerException

at org.ofbiz.core.entity.jdbc.SQLProcessor.prepareStatement(SQLProcessor.java:525)

at org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:1039)

at org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:607)

at org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:131)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:788)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:773)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:750)

at com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.findPropertyEntry(OFBizPropertySet.java:298)

at com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.exists(OFBizPropertySet.java:170)

at com.atlassian.jira.propertyset.JiraCachingPropertySet.exists(JiraCachingPropertySet.java:747)

at com.atlassian.jira.user.preferences.JiraUserPreferences.getString(JiraUserPreferences.java:94)

at com.atlassian.jira.config.DefaultFeatureManager.getUserEnabledFeatures(DefaultFeatureManager.java:302)

at com.atlassian.jira.config.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:195)

at com.atlassian.jira.config.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:170)

at com.atlassian.jira.config.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:178)

at com.atlassian.jira.tzdetect.IncludeResourcesFilter.isRelevantPath(IncludeResourcesFilter.java:44)

at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:34)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Unknown Source)

Referer URL: http://192.168.2.1:8080/

Build Information:

Uptime : N/A

Version : 5.1.3

Build Number : 782

Build Date : Tue Aug 14 00:00:00 CEST 2012

Build Revision : 4389c897ff46ac633147bfa0023fbc37f3cb8ca3

Atlassian Partner : null

Installation Type : Standalone

Server ID : BSJR-DB6C-T0GI-3ILY

Last Upgrade : 23/Aug/12 10:23 AM

Server Information:

Application Server: Apache Tomcat/6.0.32

Servlet Version: 2.5

File Paths:

Location of entityengine.xml: file:/opt/atlassian/jira/atlassian-jira/WEB-INF/classes/entityengine.xml

Location of atlassian-jira.log: /var/atlassian/application-data/jira/log/atlassian-jira.log

Memory Information:

Total Memory: 682 MB

Free Memory: 406 MB

Used Memory: 276 MB

Total PermGen Memory: 256 MB

Free PermGen Memory: 120 MB

Used PermGen Memory: 135 MB

System Information:

System Date : Thursday, 23 Aug 2012

System Time : 11:05:35 +0200

Current Working Directory : /opt/atlassian/jira/bin

Java Version : 1.6.0_26

Java Vendor : Sun Microsystems Inc.

JVM Version : 1.0

JVM Vendor : Sun Microsystems Inc.

JVM Implementation Version : 20.1-b02

Java Runtime : Java(TM) SE Runtime Environment

Java VM : Java HotSpot(TM) 64-Bit Server VM

User Name : jira

User Timezone : Europe/Copenhagen

User Locale : English (United Kingdom)

System Encoding : UTF-8

Operating System : Linux 3.2.0-3-amd64

OS Architecture : amd64

Application Server Container :

Database type : mysql

Database JNDI address : mysql jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB

Database URL : Hidden

Database version : 5.5.24-6

Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )

External user management : OFF

JVM Input Arguments : -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -XX:+PrintGCDateStamps -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/atlassian/jira/endorsed -Dcatalina.base=/opt/atlassian/jira -Dcatalina.home=/opt/atlassian/jira -Djava.io.tmpdir=/opt/atlassian/jira/temp

Language Info:

Installed languages: English (UK)

English (United States)

French (France)

German (Germany)

Japanese (Japan)

Spanish (Spain)

Default language: English (United Kingdom) - System Default

Request Information:

- Request URL: http://192.168.2.1:8080/500page.jsp

- Scheme: http

- Server: 192.168.2.1

- Port: 8080

- URI: /500page.jsp

- Context Path:

- - Servlet Path: /500page.jsp

- - Path Info: null

- - Query String:

Request Attributes

- javax.servlet.forward.request_uri : /plugins/servlet/stp/view/

- javax.servlet.forward.context_path :

- javax.servlet.forward.servlet_path : /plugins/servlet

- javax.servlet.forward.path_info : /500page.jsp

- os_securityfilter_already_filtered : true

- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true

- jira.session.max.inactive.interval : 18000

- jira.request.time.micros : 0

- com.newrelic.agent.TRANSACTION_NAME : /plugins/servlet/stp/*

- atlassian.core.seraph.original.url : /plugins/servlet/stp/view/

- javax.servlet.error.servlet_name : servlet-module-container-servlet

- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true

- com.atlassian.gzipfilter.GzipFilter_already_filtered : true

- loginfilter.already.filtered : true

- gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml +xml,application/json

- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true

- javax.servlet.error.message :

- jira.session.last.accessed.time : 1345712724881

- webwork.result : Value stack =========== ===========

- jira.request.username : alan

- javax.servlet.error.request_uri : /plugins/servlet/stp/view/

- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true

- com.atlassian.seraph.auth.LoginReason : OK

- jira.webwork.cleanup : false

- jira.request.id : 665x42x1

- javax.servlet.error.status_code : 500

- jira.request.start.millis : 1345712734996

- com.atlassian.johnson.filters.Johnson503Filter_already_filtered : true

- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true

- com.opensymphony.sitemesh.APPLIED_ONCE : true

- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true

- jira.request.assession.id : 1pvzuxq

- com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true

- javax.servlet.error.exception : java.lang.NullPointerException

Request Logging

0 log statements generated by this request:

Listeners

- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)

- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)

- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services

- Backup Service (com.atlassian.jira.service.services.export.ExportService)

- Delay: 720 minutes

- USE_DEFAULT_DIRECTORY: true

- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)

- Delay: 1 minutes

- NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

- pluginJobName: NotificationCacheUpdateJob-job

- repeatInterval: 86400000

- initiallyFired: true

- PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

- pluginJobName: PluginLicenseExpiryJob-job

- repeatInterval: 86400000

- initiallyFired: true

- Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 480 minutes

- pluginJobName: Service Provider Session Remover

- repeatInterval: 28800000

- initiallyFired: false

- com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 14 minutes

- pluginJobName: com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor

- repeatInterval: 300000

- initiallyFired: false

Plugins

- ActiveObjects Plugin - OSGi Bundle 0.19.7 - Plugin by Atlassian

- Disabled

- Admin Menu Sections 1.0 - Plugin by Atlassian

- Enabled

- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Applinks Product Plugin 3.7.3 - Plugin by Atlassian

- Enabled

- build: 10

- Atlassian - Administration - Quick Search - JIRA 1.0 - Plugin by Atlassian

- Enabled

- Atlassian Bot Session Killer 1.7.1 - Plugin by Atlassian

- Enabled

- Atlassian Embedded Crowd - Administration Plugin 1.4.3 - Plugin by Atlassian

- Enabled

- Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Summary Component 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Application Properties 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Closure Template Renderer 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Confluence Link 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Gadgets Plugin 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Header Plugin 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Invite User 1.5 - Plugin by Atlassian

- Disabled

- Atlassian JIRA - Plugins - Issue Navigation 1.0.46 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Issue Web Link 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Mail Plugin 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - My JIRA Home 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Consumer SPI 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Project Config Plugin 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.46 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - REST Plugin 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Remote JIRA Link 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - SAL Plugin 5.1.3 - Plugin by Atlassian Software Systems

- Enabled

- Atlassian JIRA - Plugins - Share Content Component 5.1.3 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - View Issue Panels 5.1.3 - Plugin by ${project.organization.name}

- Enabled

- Atlassian OAuth Admin Plugin 1.4.1 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer Plugin 1.4.1 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer SPI 1.4.1 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider Plugin 1.4.1 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider SPI 1.4.1 - Plugin by Atlassian

- Enabled

- Atlassian REST - Module Types 2.6.5.1 - Plugin by Atlassian

- Enabled

- Atlassian Remote Apps - Plugin 0.4.490 - Plugin by Atlassian

- Enabled

- Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer API 1.4.2 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2 - Plugin by Atlassian

- Enabled

- Atlassian UI Plugin 3.7-m6 - Plugin by Atlassian

- Enabled

- Atlassian Universal Plugin Manager Plugin 2.1.5 - Plugin by Atlassian Pty Ltd

- Enabled

- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Custom Field Types & Searchers 1.0 - Plugin by Atlassian

- Enabled

- Embedded Gadgets Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- English (United Kingdom) Language Pack 5.1.3 - Plugin by Atlassian

- Enabled

- English (United States) Language Pack 5.1.3 - Plugin by Atlassian

- Enabled

- FishEye Plugin 5.0.4.1 - Plugin by Atlassian Software Systems

- Enabled

- Gadget Dashboard Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- Gadget Directory Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- Gadget Spec Publisher Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- HipChat 1.1.7 - Plugin by Atlassian

- Enabled

- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Issue Operations Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Views Plugin 1.0 - Plugin by Atlassian

- Enabled

- JDOM DOM Processor 1.0.0 - Plugin by SpringSource

- Enabled

- JIRA Active Objects SPI implementation 0.19.7 - Plugin by Atlassian Software Systems

- Enabled

- JIRA Activity Stream Plugin 5.1.4 - Plugin by Atlassian

- Enabled

- JIRA Bamboo Plugin 5.0 - Plugin by Atlassian Software Systems Pty Ltd

- Disabled

- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa

- JIRA Footer 1.0 - Plugin by Atlassian

- Enabled

- JIRA French (France) Language Pack 5.1.2-v2r2028-2012-08-07 - Plugin by Atlassian Community

- Enabled

- JIRA German (Germany) Language Pack 5.1.2-v2r5326-2012-08-07 - Plugin by Atlassian Community

- Enabled

- JIRA Importers Plugin (JIM) 4.3.2 - Plugin by Atlassian

- Disabled

- JIRA Issue Collector Plugin 1.1.1 - Plugin by Atlassian

- Enabled

- JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software

- Enabled

- JIRA Japanese (Japan) Language Pack 5.1.2-v2r12902-2012-08-09 - Plugin by Atlassian Community

- Enabled

- JIRA Monitoring Plugin 05.5 - Plugin by Atlassian

- Enabled

- JIRA Spanish (Spain) Language Pack 5.1.2-v2r11459-2012-08-07 - Plugin by Atlassian Community

- Enabled

- JIRA Streams Inline Actions Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- JIRA Time Zone Detection plugin 1.5 - Plugin by Atlassian

- Enabled

- JIRA Usage Hints 1.0 - Plugin by Atlassian

- Enabled

- JIRA Welcome Plugin 1.1.10 - Plugin by Atlassian

- Enabled

- JIRA iCalendar Plugin 1.0.8 - Plugin by Atlassian

- Enabled

- JQL Functions 1.0 - Plugin by Atlassian

- Enabled

- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian

- Enabled

- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Opensocial Plugin 3.2.0-m2 - Plugin by Atlassian

- Enabled

- Preset Filters Sections 1.0 - Plugin by Atlassian

- Enabled

- Project Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Project Role Actors Plugin 1.0 - Plugin by Atlassian

- Enabled

- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems

- Enabled

- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource

- Enabled

- RPC JIRA Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian

- Enabled

- Renderer Plugin 1.0 - Plugin by Atlassian

- Enabled

- Reports Plugin 1.0 - Plugin by Atlassian

- Enabled

- Streams API 5.1.4 - Plugin by Atlassian

- Enabled

- Streams Core Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Inline Actions Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams SPI 5.1.4 - Plugin by Atlassian

- Enabled

- Streams Third Party Provider Plugin 5.1.4 - Plugin by Atlassian

- Disabled

- Support Tools Plugin 3.0.9 - Plugin by Atlassian Support

- Enabled

- Top Navigation Bar 1.0 - Plugin by Atlassian

- Enabled

- User Format 1.0 - Plugin by Atlassian

- Enabled

- User Navigation Bar Sections 1.0 - Plugin by Atlassian

- Enabled

- User Profile Links 1.0 - Plugin by Atlassian

- Enabled

- User Profile Panels 1.0 - Plugin by Atlassian

- Enabled

- View Project Operations Sections 1.0 - Plugin by Atlassian

- Enabled

- Web Resources Plugin 1.0 - Plugin by Atlassian

- Enabled

- Webwork Plugin 1.0 - Plugin by Atlassian

- Enabled

- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian

- Enabled

- Workflow Designer Plugin 2.6.13 - Plugin by Atlassian

- Disabled

- Workflow Plugin 1.0 - Plugin by Atlassian

- Enabled

- jira-help-tips 0.22 - Plugin by Atlassian

- Enabled

2 answers

2 votes
Andrew Pechnikov
Rising Star
Rising Star
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August 27, 2012

Stop and start jira service. this should help

0 votes
John Chin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2013

Hi Andrew,

It seem the problem here similar to the KB below, please try on it and let us know how it goes:

Hope its help. Thanks, John

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