Joggler generating error on one user.

We are currently trialing the Joggler V1.0.7 with Jira V6.0.1.

It is working ok generally for most users, with the exception of one user who is getting an error on any issue/bug screen and cannot use Jira at all.

The error is where the toggl plugin is on the issue screen in Jira. Instead of showing the red error box, informing there is no user mapping (which is how it should be for none mapped users), they are getting a frame with, what seems to be, a duplicate of the whole Jira window. The user can then no longer click on any links or buttons within Jira.

Correct:

https://dl.dropboxusercontent.com/u/41627516/jogglerErrorBox.jpg

Incorrect:

https://dl.dropboxusercontent.com/u/41627516/jogglerError.jpg

We have tried this in Chrome, Firefox and IE. All browsers generating the same error.

Have tried disabling/enabling. Unistalling/Installing. Removing user / adding user.

Can anyone assist ?

2 answers

Hi Darren

Thank you for this great bug report. I was able to reproduce your problem. Apperantly this happens when renaming a user. I will try to find a fix for this ASAP.

Regrads

Benno

The user that had this issue no longer gets the error.

We have not changed the user record or name but it is now working. Bit of a mystery :-/

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