Jiraconnectuser doesn't exist on my instance

I've enabled Jira Mobile Connect on my project and wanted to set the permissionscheme, but I can't find the jiraconnectuser. Can I create one myself? Can it be any user I wish? Can you create it for me?

2 answers

1 accepted

Hi Rasmus,

When you enable the JMC plugin in JIRA for the very first time, it will try and create this user in your instance.

You can certainly create your own user with username jiraconnectuser, if that user does not exist.

If you would like to use another user, there is an unsupported means to set it. Let me know if you would like the details. I would recommend first sticking with jiraconnectuser.

Cheers,

Nick

Hi Jeffrey,

Did you get any solution for this error? I am facing similar error for my JIRA 6.0.8 JMC 1.2.0. I am trying to do crash reporting

Any help will be appreciated

Thanks:)

Hi Bhupesh,

Unfortunately, I never received an answer regarding how to change the user behind the scenes using the API. Our JIRA instance authenticates though our Active Directory so I basically created the jiraconnectuser in our A/D to get this working. Once that was done and I added the user to the jira-users group, crash reporting worked as expected. If I were using the built-in JIRA user management or if I gave JIRA access to create accounts in our A/D, JIRA would have done it all upon enabling the JMC plugin.

If you have any other questions, I'll try to be as much help as possible as we do have our crash reporting working in a production iOS app, in addition to allowing users to submit feedback as either an enhancement or defect using the mobile-connect library.

Thanks,

Jey :-)

Hi Bhupesh,

Unfortunately, I never received an answer regarding how to change the user behind the scenes using the API. Our JIRA instance authenticates though our Active Directory so I basically created the jiraconnectuser in our A/D to get this working. Once that was done and I added the user to the jira-users group, crash reporting worked as expected. If I were using the built-in JIRA user management or if I gave JIRA access to create accounts in our A/D, JIRA would have done it all upon enabling the JMC plugin.

If you have any other questions, I'll try to be as much help as possible as we do have our crash reporting working in a production iOS app, in addition to allowing users to submit feedback as either an enhancement or defect using the mobile-connect library.

Thanks,

Jey :-)

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