JiraLockedError

[Julius Herold]

Hello,

we tried to upgrade our JIRA Version from 5.0.5 to the actual Version 7.1.2.

When we start the JIRA web interface theres the JIRALockedError.

We've already deleted the .bundled-plugins and the .osgi-plugins folders and the work folder and the .jira-home.lock file. But if we start the web interface there is still the Error Screen.

I hope you guys can help us.

[Nic Brough -Adaptavist-]

When you deleted these folders, did you re-start it?

Most importantly, what does the log file say the actual problem is?

[Julius Herold]

Yes I restarted it and my logfile says this:

2016-03-22 13:44:22 Commons Daemon procrun stderr initialized
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version:        Apache Tomcat/8.0.17
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Jan 9 2015 15:58:59 UTC
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number:         8.0.17.0
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Windows Server 2008 R2
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            6.1
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JAVA_HOME:             C:\PROGRA~1\ATLASS~1\JIRA\jre
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           1.8.0_74-b02
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Oracle Corporation
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         C:\Program Files\Atlassian\JIRA
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         C:\Program Files\Atlassian\JIRA
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\Program Files\Atlassian\JIRA
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\Program Files\Atlassian\JIRA
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA\endorsed
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\Program Files\Atlassian\JIRA\temp
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\Program Files\Atlassian\JIRA\conf\logging.properties
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms256m
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx768m
22-Mar-2016 13:44:24.152 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files\ESET\ESET File Security\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\DTS\Binn\;;.
22-Mar-2016 13:44:24.823 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8081"]
22-Mar-2016 13:44:25.244 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
22-Mar-2016 13:44:25.244 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 2241 ms
22-Mar-2016 13:44:25.260 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina
22-Mar-2016 13:44:25.260 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.17
22-Mar-2016 13:45:02.201 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8081"]
22-Mar-2016 13:45:02.513 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 37265 ms
22-Mar-2016 13:54:38.081 INFO [main] org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instance.
22-Mar-2016 13:54:38.081 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8081"]
22-Mar-2016 13:54:38.144 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service Catalina
22-Mar-2016 13:54:48.409 WARNING [localhost-startStop-2] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [JonasBatch] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 java.lang.Object.wait(Unknown Source)
 org.objectweb.jonas_timer.TimerManager.batch(TimerManager.java:193)
 org.objectweb.jonas_timer.Batch.run(TimerManager.java:65)
22-Mar-2016 13:54:48.409 WARNING [localhost-startStop-2] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [JonasClock] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Thread.sleep(Native Method)
 org.objectweb.jonas_timer.TimerManager.clock(TimerManager.java:142)
 org.objectweb.jonas_timer.Clock.run(TimerManager.java:46)
22-Mar-2016 13:54:48.409 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8081"]
22-Mar-2016 13:54:48.518 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8081"]
2016-03-22 15:12:48 Commons Daemon procrun stderr initialized
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version:        Apache Tomcat/8.0.17
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Jan 9 2015 15:58:59 UTC
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number:         8.0.17.0
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Windows Server 2008 R2
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            6.1
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JAVA_HOME:             C:\PROGRA~1\ATLASS~1\JIRA\jre
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           1.8.0_74-b02
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Oracle Corporation
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         C:\Program Files\Atlassian\JIRA
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         C:\Program Files\Atlassian\JIRA
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\Program Files\Atlassian\JIRA
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\Program Files\Atlassian\JIRA
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA\endorsed
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\Program Files\Atlassian\JIRA\temp
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\Program Files\Atlassian\JIRA\conf\logging.properties
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms256m
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx768m
22-Mar-2016 15:12:59.370 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files\ESET\ESET File Security\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\DTS\Binn\;;.
22-Mar-2016 15:13:01.117 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8081"]
22-Mar-2016 15:13:02.115 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
22-Mar-2016 15:13:02.115 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 6431 ms
22-Mar-2016 15:13:02.318 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina
22-Mar-2016 15:13:02.318 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.17
22-Mar-2016 15:15:24.578 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8081"]
22-Mar-2016 15:15:24.578 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 142460 ms

[Nic Brough -Adaptavist-]

Sorry, not Tomcat (although we would have probably asked for that as well in many cases), the application log file.  Atlassian-jira.log in the log directory in jira-home

[Julius Herold]

The whole Logfile ist extremly long so I put here an snippet of the logfile.

2016-02-25 21:50:06,506 QuartzWorker-0 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [8] of [10] groups
2016-02-25 21:50:06,506 QuartzWorker-0 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 7 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 21:50:06,506 QuartzWorker-0 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 1 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 21:50:06,506 QuartzWorker-0 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [10] of [10] groups
2016-02-25 21:50:06,506 QuartzWorker-0 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteDirectory] full synchronisation complete in [ 920ms ]
2016-02-25 21:50:58,222 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 21:52:58,220 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 21:54:58,218 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 21:56:58,216 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 21:57:58,216 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 21:59:58,245 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:01:58,212 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:03:58,210 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:04:58,210 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:06:58,223 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:07:58,223 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:09:58,221 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:11:58,250 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:13:58,217 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:15:58,216 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:17:58,245 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:19:58,223 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:21:58,217 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:23:58,280 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:25:58,219 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:27:58,209 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:28:58,221 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:30:58,215 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:32:58,210 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:33:58,224 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:35:58,252 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:37:58,218 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:39:58,215 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:41:58,244 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:43:58,211 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:45:58,209 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:46:58,224 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:48:58,222 QuartzWorker-0 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:50:05,585 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteDirectory] synchronisation for directory [ 10000 ] starting
2016-02-25 22:50:05,819 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.RemoteDirectoryCacheRefresher] found [ 10 ] remote users in [ 63ms ]
2016-02-25 22:50:05,897 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteChangeOperations] scanning [ 10 ] users to add or update
2016-02-25 22:50:05,897 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] scanned and compared [ 10 ] users for update in DB cache in [ 78ms ]
2016-02-25 22:50:05,897 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] synchronised [ 10 ] users in [ 78ms ]
2016-02-25 22:50:05,897 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteChangeOperations] scanned and compared [ 10 ] users for delete in DB cache in [ 0ms ]
2016-02-25 22:50:05,897 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteChangeOperations] scanned for deleted users in [ 0ms ]
2016-02-25 22:50:05,959 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.RemoteDirectoryCacheRefresher] found [ 10 ] remote groups in [ 62ms ]
2016-02-25 22:50:05,975 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] scanning [ 10 ] groups to add or update
2016-02-25 22:50:05,975 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteChangeOperations] scanned and compared [ 10 ] groups for update in DB cache in [ 0ms ]
2016-02-25 22:50:05,975 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] synchronized [ 10 ] groups in [ 0ms ]
2016-02-25 22:50:06,022 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteChangeOperations] scanned and compared [ 10 ] groups for delete in DB cache in [ 47ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 1 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 6 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [2] of [10] groups
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 10 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 3 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [4] of [10] groups
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 7 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 4 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [6] of [10] groups
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 5 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 5 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [8] of [10] groups
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 7 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] found [ 1 ] remote user-group memberships, [ 0 ] remote group-group memberships in [ 0ms ]
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [directory.ldap.cache.AbstractCacheRefresher] Migrated memberships for [10] of [10] groups
2016-02-25 22:50:06,100 QuartzWorker-1 INFO ServiceRunner     [atlassian.crowd.directory.DbCachingRemoteDirectory] full synchronisation complete in [ 515ms ]
2016-02-25 22:50:58,221 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that can removed in the Administration section.
2016-02-25 22:52:58,219 QuartzWorker-1 ERROR ServiceRunner    com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job [sal.jira.scheduling.JiraPluginSchedulerService] Unable to load a service descriptor for the job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job'. This is usually the result of an obsolete service that

[Nic Brough -Adaptavist-]

I'm afraid that's an error with one part of the system, and it's not one that would lock it.

Look through the log for "JIRA is locked" and look at the errors occurring before that - one of them should tell us something (possibly with the words critical or fatal)