Jira web site plugin to allow customers to enter quick jira ticket.

Hi, We have a .Net web application that our customers use. We would like to have a way for the customer to enter a ticket or support request and have that routed to our external facing Jira.

Is there a web applicaiton plugin that would allow for this? Something that would show basic reporter name, title, description, etc. It would be nice if they did not have to login to make this happen so a way to submit without logging in.



3 answers

0 votes

Take a look at Issue Collector. You can use it to capture support tickets too!

Thanks Jobin, That is exactly what I was looking for. Now if I can only find a way to make it work in Firefox and Chrome.

It should work in both. Are you facing any trouble?

Ya we have it setup on 2 different web sites. It works great in IE but not in Firefox or Chrome.

We also added the Collector to the announcement page and in that scenario it worked in all 3.

Normally i would say this is an environment scenario but the fact that it works in IE all the time makes me thing other wise.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,315 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you