Jira web site plugin to allow customers to enter quick jira ticket.

Hi, We have a .Net web application that our customers use. We would like to have a way for the customer to enter a ticket or support request and have that routed to our external facing Jira.

Is there a web applicaiton plugin that would allow for this? Something that would show basic reporter name, title, description, etc. It would be nice if they did not have to login to make this happen so a way to submit without logging in.

Thanks

Lance

3 answers

0 votes

Take a look at Issue Collector. You can use it to capture support tickets too!

Thanks Jobin, That is exactly what I was looking for. Now if I can only find a way to make it work in Firefox and Chrome.

It should work in both. Are you facing any trouble?

Ya we have it setup on 2 different web sites. It works great in IE but not in Firefox or Chrome.

We also added the Collector to the announcement page and in that scenario it worked in all 3.

Normally i would say this is an environment scenario but the fact that it works in IE all the time makes me thing other wise.

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