Jira users don't get e-mail notifications

I configured JIRA and SMTP server. Test message was send successfully and I received it. Then I've made some issues, have added some comments etc., but didn't receive any notifications. E-Mail queue is empty.

What should I do to solve the problem? Are there any log files in JIRA?

1 answer

1 accepted

This widget could not be displayed.

If you go to your profile, you can check if JIRA is configured to notify for own changes, This can be globally done under Administration > General Configuration, see Managing your user profile

My Changes – Choose between making JIRA send you email notifications about issue updates made by either both you and other people (Notify me) or other people only (i.e. Do not notify me).

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

113 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you