Jira users don't get e-mail notifications

I configured JIRA and SMTP server. Test message was send successfully and I received it. Then I've made some issues, have added some comments etc., but didn't receive any notifications. E-Mail queue is empty.

What should I do to solve the problem? Are there any log files in JIRA?

1 answer

1 accepted

If you go to your profile, you can check if JIRA is configured to notify for own changes, This can be globally done under Administration > General Configuration, see Managing your user profile

My Changes – Choose between making JIRA send you email notifications about issue updates made by either both you and other people (Notify me) or other people only (i.e. Do not notify me).

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