We are starting our jira upgrade next month. I have couple of questions:
We are not doing in place upgrade. We are gonna migrate the data on to new server with jira 7.3.3.
The best practice for this upgrade is to do an in-place upgrade. Probably on a copy of the 6.4.12 copied over to the new server.
6.4.12 to 7.3.3 is probably going to work ok, but you will need to test it thoroughly, as it's not guaranteed. Any problems, then go to 7.0 first, then up to 7.3
I had major problems with the upgrade. I had to jump from 7.0, to 7.1, to 7.2. Just a heads up.
Skipping these steps either broke JIRA in various wasy. Notabily JIRA failed to boot if I skipped right to 7.2 and Service Desk UI was broken if I skipped 7.1.
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