Jira upgrade from 3.13 to JIRA 5


I'm Jorge.

What steps do I have to take to complete this update?

I tried to make an update to version 4 but there is no Home Directory and I don't know how to continue.




1 answer

0 vote

JIRA must have a home directory in order to work!

Start with a look at Admin -> System information.  That should include at the very least a pointer to your application log file, which will be beneath the home directory.

We currently known JIRA Home Directory and JIRA Install Directory, but in JIRA 3 is only one directory,

No, it's not.  It has a home directory and an installation directory.  (They *might* be under the same directory, but they are separate)

Check the system information page, it should tell you both.

The application log file is located in: C:\\Program Files (x86)\JIRA-Enterprise-3.13.4\bin\atlassian-jira.log.

The directory "JIRA-Enterprise-3.13.4" is the parent of all other directories.

Where is the Home Directory?



Oh gods, it looks like someone put your home directory in the installation.

Forget an upgrade in place, that's not going to work.  You should create a new, clean 4.4, export the 3.13 to xml and import it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

75 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you