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Jira triggers to Zendesk in new gen projects

katerina I'm New Here Dec 01, 2021

We use Zendesk - Jira integration, and I would like to trigger sending Zendesk Comments or/and Zendesk change statuses when Jira tickets change their status/moved to another project/get assignee. It was possible with workflows and classic projects, but we currently use new-gen projects, and moving back to classic is not an option. Is there any other way to do so? Any additional plugin, maybe?  

1 answer

maybe you need a custom solution for that use case. have you looked up some of the connectors available on the market (like zigiops)? I'm sure there is a solution to your use case

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