We would like to integrate our Jira with our partner's Jira system. The idea is to have a simple synchonization for summary, description and comments and issue status changes (resolved or not) for calculating SLA response time.
We were planning to use Jira email handlers at both ends but I realized that the issue status probably is not synchronized.
What would be the best way to implement a simple issue/issue status synchronization between two Jira systems that may be at different version?
I know this is an old post - things evolved quite a bit since 2014.
There are currently different solutions on the marketplace for cross instance issue synchronisation -
check following query
We are the team behind Exalate (which is one of these solutions)
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.
Feel free to book a meeting at your convenience here
we (Herzum) is going to release a new Quick Linker version that allows to create/synch issues through different JIRA Instances.
A new release (3.0) will be available at the end of this week.
Anyone, how can I set my answer as an answer to the question?
I'm getting emails saying:
But I cannot find a link saying 'Answer my own question'. It's not even found in the page source code.
The link I got in the email doesn't work.. https://answers.atlassian.com/accept_answer/293315/
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