Jira ticket retention

John McGuigan December 3, 2020

Hi - can you please inform me how long tickets stay in the system for when closed? 

 

Are you able to manage the retention 

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 3, 2020

Forever. Jira does not delete tickets. Unless someone with delete permissions removes the issue it will always be there. 

John McGuigan December 3, 2020

Many thanks - good to know 

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