Jira ticket appears child of itself

HI team,

We have JIRA version 5 (v5.0.2#725-sha1:5735107) and We came accross one issue where one jira ticket is child of itself.

Is ther eany bug which is causing this?

PLease let us know if we need to share logs, screenshots ect

Thanks & Regards

Ashish Mhatre

3 answers

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Sorry for the dumb question, but are you sure it is not two different issues? One could be a clone for example or something similar. Do they really have the same issue key?

Could you attach a screenshot showing both issue keys (parent and "child")?

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Workaround

  1. Search for the problematic issue in the database:
    SELECT b.id,b.pkey FROM issuelink a, jiraissue b WHERE a.SOURCE = b.ID AND a.SOURCE = a.DESTINATION;
  2. Convert the children issue back to a normal issue at More Action >> Convert to issue

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