Jira text format links to open in a new window

Can someone please tell me if it's possible to have links open in new window? We are running JIRA 6.5-OD-01-120 (OnDeman) and are trying to setup Service Desk on which we need to have some instructions for our customers. The instructions will have links but we cannot figure out how to open them in a popup window.

Example of the code 

{panel:title=   (i) Important Information|borderStyle=dashed|borderColor=#ccc|titleBGColor=#F5F5F5|bgColor=#FFFFCE} Before submitting a support request, please read carefully our Urgent Support guidelines. \\ [{color:blue} *Click here to read now!*{color}|http://www.google.com] {panel}


Thanks in advance.

2 answers

Hi Malik, 

Unfortunately that won't be possible with Cloud (OnDemand) solution. HTML and JavaScript are not allowed on JSD neither on issue fields on JIRA. Sorry about that!


Thank you Elisa.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

576 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you