I've got myself into a bit of a sticky widget regarding my account and a recent branding change for my nonprofit. I created an account under the old name of our Foundation and have several projects in Jira we're managing there. During the branding switch-over, I created a new Jira account (different sub-domain.atlassian.net) and started a single project there.
I'm now getting emails telling me that my newly created Jira site will be disabled the 24th if I don't log into it but I can't log into it anymore because my Google account that I use to log in has changed during the name change of my Foundation. So I'm going to lose work there in a while and I can't seem to log in to stop it.
And I've tried to initiate a change to my email in the old Foundation name Jira site but it won't let me confirm it because that's the email I used on the new Jira site that's about to be terminated. It's confusing, I know.
I'd like to combine both Jira site projects under just the new Foundation name but without help, I don't think I can do that (and it may not be possible at all).
I can't contact support because I'm currently on the free plan. Can anyone at Altassian contact me for assistance? email@example.com
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event