Jira silently stop after first web request

[Sergey S]

I cant install jira. After install I have log message

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JIRA 6.1.3 build: 6158 started. You can now access JIRA through your web browser.

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2014-03-24 12:41:58,330 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current build number to 6158

2014-03-24 12:41:58,342 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current version to 6.1.3

2014-03-24 12:41:58,346 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting downgrade version to 6.0.8

2014-03-24 12:41:58,352 localhost-startStop-1 INFO [jira.whatsnew.listeners.WhatsNewUpgradeFinishedListenerImpl] Enabling show-whats-new-flag for all users

2014-03-24 12:42:04,617 localhost-startStop-1 INFO [ext.bamboo.service.PlanStatusUpdateServiceImpl] Job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job' scheduled to run every 60000ms

2014-03-24 12:42:05,329 localhost-startStop-1 INFO [plugins.dvcs.scheduler.DvcsScheduler] DvcsScheduler start planned at Mon Mar 24 13:23:42 UTC 2014, interval=3600000

2014-03-24 12:42:05,874 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] Starting the JIRA Scheduler....

2014-03-24 12:42:05,932 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler started.

Mar 24, 2014 12:42:06 PM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["http-bio-8080"]

Mar 24, 2014 12:42:06 PM org.apache.catalina.startup.Catalina start

INFO: Server startup in 69981 ms

2014-03-24 12:42:07,502 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Data export completed in 1319ms. Wrote 907 entities to export in memory.

2014-03-24 12:42:07,507 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Attempting to save the Active Objects Backup

2014-03-24 12:42:10,998 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Finished saving the Active Objects Backup

2014-03-24 12:42:12,521 Modification Check:thread-1 INFO [atlassian.jira.startup.JiraStartupLogger]

___ Modifications ___________________________

Modified Files : jira-application.properties

Removed Files : None

root@Wexps:/opt/atlassian/jira/bin#

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When I try to access Web-service (myDomain.ru:8080) I have not styled html page and no java procces on server. (start-jira.sh -fg ending in this time)

[Sven [Dione Technology]]

Agree with Nic, I suspect something wrong on Tomcat level.

Check you tomcat log !! :--- )

[Nic Brough -Adaptavist-]

Ok, Jira logs in two places - it looks like you've got the Jira application log there, but in this case, the application server log is probably gonig to be more useful.

On the assumption that you're using Tomcat (which is the default recommendation and the one built into standalone/binary Jira) then you need to look for a file called "catalina.out". It's usually in <where you installed Jira>/logs. (Whereas atlassian-jira.log is usually under "logs" in the Jira DATA directory)

That should tell us why Jira is appearing to stop dead, despite the application log saying it looks ok.