Jira service desk with confluence

pbhalala February 3, 2017

Hello,

I setup JIRA service desk and I connected it with confluence but I want to make confluence help centre knowledgebase public but when I access to the link it asks for signup. I want singup option only if customer want to submit the query or ticket. 

How can I make knowledgebase articles public?

Any help appreciated.

Thanks

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 3, 2017

Go to general configuration -> global permissions and enable the flag for "can use" in the anonymous settings area.

Then go to the knowledge base space's settings and enable anonymous access (read only of course).

 

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