Jira service desk with confluence


I setup JIRA service desk and I connected it with confluence but I want to make confluence help centre knowledgebase public but when I access to the link it asks for signup. I want singup option only if customer want to submit the query or ticket. 

How can I make knowledgebase articles public?

Any help appreciated.


1 answer

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Go to general configuration -> global permissions and enable the flag for "can use" in the anonymous settings area.

Then go to the knowledge base space's settings and enable anonymous access (read only of course).


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