Jira service desk install- preinstalled PostgreSQL


I am getting ready to install jira service desk on CentOS 7. I plan to install Confluence also.

When I installed CentOS, I selected to include PostgreSQL. It installed version 9.2.18-1. The service desk download gave me atlassian-servicedesk-3.5.0-x64.bin. I don't know if this is jira version 7.3, 7.2, or what, so I am not sure what are the supported versions of java, postgresql etc. that I should be using.

My primary question is, should I use PostfreSQL 9.2 that was installed with the CentOS install, or is that going to cause me problems? Do you recommend that I uninstall this and install PostgreSQL 9.6?



1 answer

1 votes

Service Desk 3.5 is quite recent, so it's probably running on JIRA 7.3.  Check out the "manage applications" admin section or "system information" to confirm it.

For 7.3, you're fine on PostGreSQL 9.2 upwards - see https://confluence.atlassian.com/adminjiraserver073/supported-platforms-861253018.html

Thanks Nic, I kind of thought that might be the case.

I will carry on and see how it goes.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,104 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot