Hello,
Does anyone know of a plugin that would facilitate Asset and Configuration Management with ITIL compliance?
Thank you!
Take a look at Insight addon. I believe that supports ITIL compliance https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview
Can Insight - Asset Management add-on work hand in hand with Jira Service Desk?
can both be hosted on premises instead of the cloud ?
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Hello Nicolas,
Yes, Insight Asset Management and Jira Service Desk are tightly coupled. Please have a look at the following ITSM scenario to see Jira Service Desk and Insight in action.
https://www.youtube.com/watch?v=-WigFtGpLtM
Insight supports Server and Data Center hosting options in addition to Cloud. You can contact us via our web page www.mindville.com to get more information.
Regards,
Hakan Bahadir
hakan.bahadir@mindville.com
Mindville Team
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