Jira server migration

I have to upgrade my JIRA server machine as the existing machine is outdated now.But I have read somewhere that the JIRA license key is mapped with the server machine key and any changes in the server key(new machine's key will be different) can make my license invalid.

JIRA version-4.3

Is it true and if so,please suggest an alternative.

4 answers

Hi @pankaj hooda

As long as you have a current support licence which is tied to your JIRA SEN (Support Entitlement Number) then you will not have any issues with upgrading as this will remain linked.

Phill

Hi Phill,

 

thanx for your reply.smile

I have SEN number but the maintenance period /support period for the JIRA version that we are using has expired long back.

So,will the SEN still be vaild.

 

thanx in advance.

Hi @pankaj hooda

Yes your SEN will still be the same but in order to upgrade you will need a current licence so that will need to be renewed.

 

Well, you can still upgrade, but only to a version that was released while your licence was valid. For example, if your licence ended on 1st December 2014, then you could upgrade as high as 6.3.11, but not 6.3.12 (that came out after the expiry date)

Hi, I am not upgrading the JIRA version.My JIRA version can't be upgraded beyond 4.3 and it is my current version. I am upgrading my machine on which the JIRA runs ( the jira server).

0 votes

Ah, ok, a simple migration is easier.

You have two things to consider - the database and the "home" directory.

The home directory is simple - make sure the files on the new machine are a direct copy of the ones on the old machine.

The database is a bit more complex, but the principle is "connect the new installation to the old database without any changes" and the server ID should remain the same, as long as the home directory was copied as well.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,784 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you