Jira's Reviews tab containing errors

I have Jira setup as a trusted application in Crucible and I do see the "Reviews" tab in Jira but when I select it, I see the following error:

This list of reviews may be incomplete, as errors occurred retrieving data from the following repositories:

Any ideas, suggestions?

2 answers

1 accepted

It was a configuration issue on our end with the way the proxy server was setup.

0 vote
Tom Davies Atlassian Team Jun 17, 2014

You will need to look in the log files of your Crucible server to see what caused that request to return a 500 status. You can open a support case at http://support.atlassian.com-- before you open the support request, please turn on debugging in FishEye/Crucible, reproduce the problem (that is, go to the JIRA review tab) and then create a support zip and attach it to the support request.

Please also let us know the exact time you reproduced the error, so that we can locate the appropriate point in the FishEye/Crucible logs.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot