Jira pages are not fully loading using Internet explorer 11

SLR October 14, 2019

Jira pages are not loading completely for me on IE. 11. Chrome or Firefox work properly.

It is happening to everybody in the company.

we have 2 environments working with Jira 7.13.8 and another one with Jira 8.3.4

previous to this day, it works all right.

Thanks in advance,

Sergio

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2019

Hi Sergio,

Thank you for reaching out to Atlassian Community!

As it is working on other browsers and it was working on IE11 previously, it should be some update on IE11 that is making the pages not loading correctly.

Was there any windows update that updates IE11?

Have you tried to revert these changes to test or check if there are new updates?

Also, just to let you know in advance, in March 2020 IE11 will not be a supported browser for our products. You can find the details on the post below:

Regards,
Angélica

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