Jira ondemand pretty slow

Competiweb September 2, 2014

I am a user since few days of Jira onDemand but I find it pretty slow. The dashboard (simple one) takes 7 to 12 seconds to load, and other pages also are pretty slow to load.

Others users (located in France, me I am in Canada) experience same issues.

I don't have a lot of "stuff" inside the Jira and it's pretty slow, so I don't imaginate when we'll add more and more tasks, projects, ... inside.

Can somebody help me and investigate on my account ? Thanks.

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AgentSmith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2014

Sorry to hear that performance isn't good for you. Its best that you go ahead and open a support request to have this looked at by support.

Support can determine whether its a resource problem or if its suspected to be an ISP issue. That all being said you can contact support and provide the following:


Competiweb September 2, 2014

How can I contact support ? I will provide them all requested details.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 2, 2014
Competiweb September 3, 2014

Thanks a lot, done !

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