Jira ondemand pretty slow

I am a user since few days of Jira onDemand but I find it pretty slow. The dashboard (simple one) takes 7 to 12 seconds to load, and other pages also are pretty slow to load.

Others users (located in France, me I am in Canada) experience same issues.

I don't have a lot of "stuff" inside the Jira and it's pretty slow, so I don't imaginate when we'll add more and more tasks, projects, ... inside.

Can somebody help me and investigate on my account ? Thanks.

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Accepted answer
Jason Worley Atlassian Team Sep 02, 2014

Sorry to hear that performance isn't good for you. Its best that you go ahead and open a support request to have this looked at by support.

Support can determine whether its a resource problem or if its suspected to be an ISP issue. That all being said you can contact support and provide the following:


How can I contact support ? I will provide them all requested details.

Thanks a lot, done !

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