Jira on demand question

I have created user accounts for people but they did not log in and set their password or they forgot what they set there password to. Is there a way for me to resend the email for them to set/change their password.

1 answer

Hi Cindy,

There is no option to resend the email at the moment but they could reset their passwords by clicking on "Unable to access your account?" at the login screen of your instance. With the email address they will be able to retrieve the Username.

Cheers,
Mauro

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

688 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you