Jira on-demand evaluation license expiry

We have tried the JIRA and JIRA Agile on-demand for 30 days already and seems it is soon to expire, can we ask for an extension of it while finalizing the evaluation phase?


2 answers


"Evaluation extensions are not available for Atlassian OnDemand, however we offer full refunds during the first month of paid service following the end of an evaluation. After the first paid month, we cannot offer refunds or exchanges." As mentioned here: https://www.atlassian.com/licensing/ondemand#evaluatingatlassianondemand-16


What about OnDemand add-ons from other vendors? Does this rule also affects them?

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