Jira on-demand evaluation license expiry

We have tried the JIRA and JIRA Agile on-demand for 30 days already and seems it is soon to expire, can we ask for an extension of it while finalizing the evaluation phase?

Thanks!

2 answers

Hi,

"Evaluation extensions are not available for Atlassian OnDemand, however we offer full refunds during the first month of paid service following the end of an evaluation. After the first paid month, we cannot offer refunds or exchanges." As mentioned here: https://www.atlassian.com/licensing/ondemand#evaluatingatlassianondemand-16

Hi,

What about OnDemand add-ons from other vendors? Does this rule also affects them?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot