* Our infra team is working on migrating our Excahnge server to 2010
* We have Jira issue creation service configured that is reading emails from mailbox now and creating tickets without any issues
* For testing - we created a new mailbox in exchange 2010 - but Jira is not able to connect to the mailbox
* Tried both POP and IMAP
* Is there anything specific need to be enabled in Exchange - I can let our Infra team know about that
Create_Only: Error connecting to host 'usxxxx.xxxx.xxxx.xxx' as user 'Us_tst_e2k3' via protocol 'imap': javax.mail.MessagingException: Connection refused: connect; nested exception is: java.net.ConnectException: Connection refused: connect javax.mail.MessagingException: Connection refused: connect; nested exception is: java.net.ConnectException: Connection refused: connect at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:461) at javax.mail.Service.connect(Service.java:236) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:155) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:56) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
Renjith has pointed you to the docs on how to enable POP3, it's likely that your Exchange server team have not enabled it.
I suspect it's exactly the same for IMAP. IMAP is a standard protocol, but it's not enabled in Exchange 2010 by default.
You need to choose which one you prefer and get the Exchange team to enable it. (It's no good them talking about MAPI - that's closed source and needs a licence fee, so it's not particularly useful and no-one really bothers to take it seriously, except MS)
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs