Jira migration issue

vivuu January 21, 2018

After migration from jira Windows to linux. Jira is not working properly.(7.1.9 to 7.3.8)

 

1) getting the attached screenshot issues.

2)Projects are visible, but issues are not getting.

3) Reindex cant perform due to the errors.

 

cant update the base url.PNGSystem properties cant view.PNGunable to redirect page.PNG

 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2018

What does the log say the problem is?

vivuu January 21, 2018

1.PNG2.PNG

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2018

There's not enough of the log to start there, we can't tell what the root error might be or if there are other errors.

vivuu January 21, 2018

malformed escape pair at index 8 jira error

 

This is the error in logs

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2018

Again, there really isn't enough log.  We can't tell what the root error might be or if there are other errors.

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