Jira migration from onDemand to Download using setup wizard fails

I am trying to restore my newly installed stand-alone version of Jira from my running onDemand instance. I followed all the steps described in the guide and run the import data wizard from the inital setup wizard.

This installed download version is 5.2.4 and the onDemand version is 6.0-OD-02

While importing I get the following error:

The xml data you are trying to import seems to be from a newer version of JIRA. This will not work.

1 answer

1 accepted


About version compatibility: Each JIRA OnDemand milestone version is paired with a production version of downloadable JIRA for migration compatibility purposes. For example, JIRA 6.0-OD-01 is paired with 5.2.1, JIRA 6.0-OD-02 is paired with 5.2.2, JIRA 6.0-OD-03 is paired with 5.2.3, and so on. JIRA OnDemand should always be running the milestone version that is paired with the latest production version of downloadable JIRA.



Since your OnDemand version is 6.0-OD-02, for your installed version use 5.2.2, migrate the data and then upgrade to the latest version available for download.

Now it works fine, thanks a lot

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,231 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot