We did a migration from JIRA cloud to a JIRA 7.3 server. I am seeing the following error in the log.
An exception occured while rendering the web panel: com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel (null)com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:Database:- name:PostgreSQL- version:9.5.5- minor version:5- major version:9Driver:- name:PostgreSQL Native Driver- version:PostgreSQL 9.1 JDBC4 (build 903)org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "AO_60DB71_LEXORANK_pkey"Detail: Key ("ID")=(13) already exists.
Any ideas as to what to do about this?
I have the exact same scenario, migrated from Cloud to Server 7.3 and same issues, on Postgres 9.3. It seems to trigger everytime I try to view an Epic issue, the Greenhopper panel throws generic errors and logs show duplicate key.
Running Integrity Checker doesn't fix anything, shows everything's good no problems.
I found solution in article https://confluence.atlassian.com/jirakb/unable-to-create-jira-portfolio-plans-or-jira-software-boards-after-restoring-from-database-backup-postgresql-and-oracle-specific-958444511.html
Not forgot ; in the of last query
alter sequence "AO_60DB71_LEXORANK_ID_seq" restart 10203;
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