Jira language : Systeminfo shows different values than global configuration

we use a Jira 5.2 which language is 100% german.

The systemifo says that the Jira users language is set to english. In the global configuration the language is set to german. Why does this happen?

Is there a workarround so that we can convince the systeminfo to show us the real settings? We think that here is the reason for the strange behaviour of one of our plugins.

I already checked the jira documentation and with a searchengine the internet but I found nothing helpful.

Has anyone an idea?

3 answers

1 accepted

2 votes
Accepted answer

Hi Peter.

one guess would be to check your linux system locale setting.

if you use a unprivileged user to start your jira check this users locale.

you can also tell the JVM wich systemlanguage to use by adding a parameter to your setenv.sh.

look for

JVM_SUPPORT_RECOMMENDED_ARGS="" and replace it with

JVM_SUPPORT_RECOMMENDED_ARGS="-Duser.language=de -Duser.country=DE"

i used to do this too before...but for english system language.

note: you need to restart Jira for this settings to take effect

Hello C,

the LOCALE are OK, I already checked them.

thank you for the JVM parameter. I will try this. May you tell me where you find them? In the official documention ( https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup ) I miss the Duser.language and Duser.country parameter. I guess these parameters came along with every JVM, don't they?

Best Regards, Kai

these settings are working fine, I just tested them in our staging system :-)

Hi Peter,

if you have change the default & indexing Language to german you most perform a re-index.

Check > System > Adnavced > Indexing



Hi Michael,

thank you for the fast answer. this is an old system (we made several updates) and everything is set to german since ever. We reindex once week as a minimum. I forgot: The Linux behind the Jira is an actual CentOS 6

0 votes
Thomas Schlegel Community Champion May 30, 2013

Hi Peter,

is the English language set in your user profile ? Have you seen this page: https://confluence.atlassian.com/display/DOC/Editing+User+Settings#EditingUserSettings-language


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