Jira issue: post upgrade to jira 7.2.5

I am getting below error post upgrade: 7.2.5

https://confluence.atlassian.com/jirakb/error-when-managing-application-access-in-jira-the-page-is-out-of-date-please-refresh-the-page-826875910.html

scenario 2 : Already present and still issues persists. but don't know whats that scenario 1. Please elaborate.

 

I did the following testing:

Added following below in server.xml: < Connector port="8080"

                   maxThreads="150"                    minSpareThreads="25"                    connectionTimeout="20000"

                   enableLookups="false"                    maxHttpHeaderSize="8192"                    protocol="HTTP/1.1"                    useBodyEncodingForURI="true"                    redirectPort="8443"                    acceptCount="100" disableUploadTimeout="true"/>

and when I hit http://ipaddress:8080... everything is working perfectly.

but when I edit in the following way in server.xmml: by adding proxy its showing the same error which I am getting in application access tab while adding the existing groups.

<Connector port="28080"

                   maxThreads="150"                    minSpareThreads="25"                    connectionTimeout="20000"

                   enableLookups="false"                    maxHttpHeaderSize="8192"                    protocol="HTTP/1.1"                    useBodyEncodingForURI="true"                    redirectPort="8443"                    acceptCount="100"                    disableUploadTimeout="true" scheme="https" proxyName="develop.qa.ampf.com" proxyPort="443"/>

So that mean, its proxy error. Please suggest the next steps

3 answers

0 vote

Scenario 1 is a mis-configuration in your apache server.  You'll need to fix that.  It's not a JIRA server setting, it's apache.

And what Vasiliy said - you need to think about reverting to a supported version, or at least prepare to upgrade as soon as a supported higher version is available.

Ok, thanks for response. I degraded to 7.2.4 now. but still that issue persists.

and in apache I don't see such

Header unset Etag FileETag none in apache to enable as well. Please suggest.

Ok, can I know in which file the etag header exist for apache configuration. thanks.

Depends on the version and type of apache you're using.  The docs for it will tell you.

ok, can I get a code for enabling the etag in httpd.conf file. thanks.

Please, read the docs.  It's in there.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

526 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you