Jira issue: post upgrade to jira 7.2.5

I am getting below error post upgrade: 7.2.5

https://confluence.atlassian.com/jirakb/error-when-managing-application-access-in-jira-the-page-is-out-of-date-please-refresh-the-page-826875910.html

scenario 2 : Already present and still issues persists. but don't know whats that scenario 1. Please elaborate.

 

I did the following testing:

Added following below in server.xml: < Connector port="8080"

                   maxThreads="150"                    minSpareThreads="25"                    connectionTimeout="20000"

                   enableLookups="false"                    maxHttpHeaderSize="8192"                    protocol="HTTP/1.1"                    useBodyEncodingForURI="true"                    redirectPort="8443"                    acceptCount="100" disableUploadTimeout="true"/>

and when I hit http://ipaddress:8080... everything is working perfectly.

but when I edit in the following way in server.xmml: by adding proxy its showing the same error which I am getting in application access tab while adding the existing groups.

<Connector port="28080"

                   maxThreads="150"                    minSpareThreads="25"                    connectionTimeout="20000"

                   enableLookups="false"                    maxHttpHeaderSize="8192"                    protocol="HTTP/1.1"                    useBodyEncodingForURI="true"                    redirectPort="8443"                    acceptCount="100"                    disableUploadTimeout="true" scheme="https" proxyName="develop.qa.ampf.com" proxyPort="443"/>

So that mean, its proxy error. Please suggest the next steps

3 answers

0 votes

Scenario 1 is a mis-configuration in your apache server.  You'll need to fix that.  It's not a JIRA server setting, it's apache.

And what Vasiliy said - you need to think about reverting to a supported version, or at least prepare to upgrade as soon as a supported higher version is available.

Ok, thanks for response. I degraded to 7.2.4 now. but still that issue persists.

and in apache I don't see such

Header unset Etag FileETag none in apache to enable as well. Please suggest.

Ok, can I know in which file the etag header exist for apache configuration. thanks.

Depends on the version and type of apache you're using.  The docs for it will tell you.

ok, can I get a code for enabling the etag in httpd.conf file. thanks.

Please, read the docs.  It's in there.

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