Hi all,
I was exporting Jira from the Server to our test cloud instance. Import took some time and eventually finished with the error: "Jira is locked for import but no import could be found. This is likely to be a temporary issue and should clear up within one minute. If you continue to see this error, please contact support."
I have no more options to fix it except 'Try again' which does not work too.
Any suggestions would be helpful.
I did export from Jira Server 8.6 to fresh Cloud instance.
Hi @Maxim Maximov ,
I looked up the error and it is seem to point me to this bug report and previous question.
https://jira.atlassian.com/browse/JRACLOUD-65234
--
If you read the bug, it is related to special characters to the users or imported data.
Hi @brbojorque
Thank you for you fast reply.
Suggested by you solution could not be even evaluated in my cloud instance. I am getting redirect to the page Without any option to re-upload new backup file.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.