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Jira is loaded in Chinese Edited

Hi,

I've just connected to our company Jira page and it was loaded in Chinese.

When I used the same page (link in Cloud in the format *.atlassian.net) from our company network, it was displayed normally in English. Why are there 2 different language versions based on where I log in from?

jira_chinese.png

Is this just a wrong setting like default language? or could it be some security issue?

Thank you

 

EDIT: OK, now I've been told it's Korean... anyway, my question is still valid.

1 answer

There are a number of possibilities that can lead to Korean being shown. 

 

  1. Default system language being set to Korean
  2. Users language selection is set to Korean
  3. Overriding settings on a issue type, resolution, status and priorities basis. 

To start troubleshooting this I will get you to navigate to the link below and provide a screenshot of your default language settings.

https://*YOURURL*.atlassian.net/secure/admin/ViewApplicationProperties.jspa

Kind regards,
Mark

Thank you. I suppose I need to be an admin for opening the link you provided?

All I get is:

jira.png

and it stays like this for ever.

But as I said, I'm not an admin for the project in Jira, nor for anything else, I just use it for my work.

Hi @Pavel Saman,
There are two possibilities then, your site administrator has set Korean as the default language for your works Jira instance or your profile has been setup with Korean as the preferred language. 

 

Let's check to see what default language your profile has set, please follow the steps below!

Go to Your profile and settings > Settings
Select your language and choose Save changes.
Kind regards,

Mark

Thank you for additional guidance.

I checked my settings, this is what I have there:

jira.PNG

 

I guess this is alright. I'll try to ask our site admin about this setting as well.

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