By default JIRA processes all messages that with DELETED flag set to false. Once they're processed by mail handler they're marked as deleted. Default mail handlers do not take the SEEN flag into account. Possibly some 3rd party mail handler could do that. Alternatively you might want to create custom mail handler that processes only unread messages.
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As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
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