By default JIRA processes all messages that with DELETED flag set to false. Once they're processed by mail handler they're marked as deleted. Default mail handlers do not take the SEEN flag into account. Possibly some 3rd party mail handler could do that. Alternatively you might want to create custom mail handler that processes only unread messages.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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