Jira is Really Slow for my Team

Jira is Really Slow for my Team, is this a known issue? do you have any suggestions?

We're on cloud and all users are experiencing this.

Thanks,

Summer

2 answers

1 vote

It might be related to id.atlassian.com unreachable due to CDN errors

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

1 vote

Hey Summer,

Our team has run into similar issues. We reached out to Atlassian Support and they helped identify that our HEAP memory was running low and a number of API calls that were causing the slow down. They upgraded our HEAP memory and we tracked the API calls to ScriptRunner (which has since been disabled) and that seems to have resolved our issues.

Hope this helps,

Tyler

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Jira

Products

Interests

Groups

Community resources

Support

Jira is Really Slow for my Team

2 answers

Suggest an answer

Josh Berman

Introducing a new planning experience in Portfolio for Jira (Server/DC)

Atlassian User Groups

Find my local user group

Groups near you

Ask a question

Start a discussion

Products

Interests

Groups

Community resources

Support

Jira is Really Slow for my Team

2 answers

Suggest an answer

Josh Berman

Introducing a new planning experience in Portfolio for Jira (Server/DC)

Atlassian User Groups

Find my local user group

Groups near you