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Jira integration in Firebase with custom fields

I followed the instruction

Jira Cloud

  1. In the Firebase Console, navigate to Integrations.
  2. Click Install on the Jira integration card.
  3. Click Set up Jira integration.
  4. Enter your Jira project URL in the following format:https://[workspace-name][project-key]
  5. Enter your Jira login email and your API token.
  6. Click Verify & save.

I got the error says "To enable this integration, you need to make the following Jira fields either optional, or have a default value."Screen Shot 2019-10-28 at 8.53.21 am.png

We have a required custom filed (component) but no default value and we don't want to set a default value.

I already emailed Firebase support, seems like they can not do anything.

Is there any other ways to create a bug issue automatically with custom field (component = Android)

2 answers

0 votes
Conor Atlassian Team Oct 27, 2019

I believe this error message is coming from the Firebase integration. Could you please follow up with their support and ask them what setup they are requiring from your Jira configuration?

I would speculate that since your custom field is required and you do not want to set a default value the integration does not know what value to provide and cannot proceed. That said, I'm not familiar with the Firebase integration and they will know better.

Same issue here using JIRA Cloud.

We use Components to isolate differents teams backlogs and have dedicated boards.

So Components field is mandatory but there's no option to set a default value....



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