Jira installation behind a Firewall

Hey i started a jira/tomcat installation behind a firewall. After the ShellScript Setup, i opened my browser into the WebSetup routine..., Jira ask me about my Server License Key... when i paste my key into the license field then - so i think; jira will check this licence key between any jira server and my vm-machine ... am i right?

Does jira uses tcp/80 or tcp/443? (outgoing) to cummunicate/compare/verify the key? The Problem is, Jira hangs after this license-key-question....

Which tcp port is used by jira to verify my key with the keyserver - if any exists.. ? And is the licence key related to a software or a hardware? I want to use the jira installation on a vmware machine, so when i'm going to move my jira-vm to another vm or if i add more cpus ... which are the effects in this case does jira verify with server again? Does jira just proofs once or more often and if, how often does jira start this check?


1 answer

1 accepted

0 vote
Timothy Chin Community Champion Feb 09, 2014

As far as I know, it does not go out to the net to check your license details. It's all internal.

The UPM however does go out to the net (https://confluence.atlassian.com/display/UPM/Problems+Connecting+to+the+Atlassian+Marketplace).

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,276 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot