Jira install order

[Ruben Major]

Hi, I have a question. We have a Jira Software + Service Desk license and what is the official install order, because I installed Jira Software and I not have admin dashboard. Then I install Service Desk but same not appear the admin dashboard just user profile. And if I install Jira Core it appear the admin gear and dashboard. My question is, it need Jira Core because we not have license to Core, or Jira Software is function itself.

Thanks in advance,

[Alexey Matveev]

Hello,

It does not matter what you install first.

If you want to install Jira Software first, then you need to download a distribution from this page:

https://www.atlassian.com/software/jira/download

If you want to install Jira Service Desk first, then you need to download a distribution from this page:

https://www.atlassian.com/software/jira/service-desk/download

[Ruben Major]

OK, but why it not appear the admin gear if I install the latest Jira Software, just the admin user profile which is created with installation.

[Alexey Matveev]

Make sure that you connect under the correct user. The admin gear should appear. Or you can have a look in Jira database to see what permission your user have.

[Ruben Major]

I think the user is correct because it is the only user created with installation. But when I install the Jira Core the admin gear it appear. So you say, I not need the Jira Core to function Jira Software and Service Desk, it must fully function without Jira Core.

[Alexey Matveev]

Jira Software and Jira Service desk distributions contain Jira Core, if you download them from the pages ,which I provided in my answer above.