I have JIRA instance with several mail boxes for create issues.
After update to 6.3.1 i can't see any kind of activities from JIRA to get mails from these boxes.
But when I click test button in the mail handler options, JIRA said "OK" and I catch activity in the logs.
Do you have any ideas what happens?
This article may help:
It's difficult to say what is causing this without taking a look into the logs, have you restarted the instance after the upgrade?
.. and log file contains
2014-07-24 08:57:42,735 localhost-startStop-1 INFO [service.services.file.AbstractMessageHandlingService$HandlerDisablementListener] Registering disablement listener for module 'com.atlassian.jira.jira-mail-plugin:createOrCommentHandler'
2014-07-24 08:57:42,811 localhost-startStop-1 INFO [service.services.file.AbstractMessageHandlingService$HandlerDisablementListener] Registering disablement listener for module 'com.atlassian.jira.jira-mail-plugin:createIssueHandler'
We have also encountered the same issue with similar errors when upgrading to v6.4.6. None of our configured Mail Server / Incoming Mail Handlers are creating JIRA tickets for anyone in any project. This worked fine prior to the upgrade. Is there an actual fix for this? Downgrading to an older version of JIRA is not necessarily a resolution...
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs