Jira - if you delete a User, does Jira retain hours logged by that User?

We have several employees who have left the business and are currently marked as 'Inactive User'. If we were to DELETE these Users from Jira completely, would Jira retain hours logged against Jira issues by that User in the past? Or would the complete log history of that User be lost?

3 answers

1 accepted

This widget could not be displayed.
Richie Gee Atlassian Team May 01, 2013

Hi Sandra,

I believe the answer you are seeking for is as documented below:


Deleting users will remove the association of the user entirely, meaning you will loss the data logged by the user. So deactivating the user is the correct way to go. Since it does not count towards your license, I believe it is harmless leaving the deactivated users there.

Hope this helps, cheers :)

This widget could not be displayed.

Hi Sandra,

The log history from the deleted users are still there, but we do not recommend you to delete users. You can still mark them as 'Inactive', as those users might associate with some issues data and it might tamper with other data in your JIRA.

Besdies, the inactive usres will not count towards your JIRA users license limit. Here is the doc for your reference:



This widget could not be displayed.

I believe the hours would still exist but logged against unknown or anonymous user. Can't recall which

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

275 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you