Users can still create issues and use JIRA or Tempo in any other way, but when an admin clicks "Workflows" in the Admin menu, it hangs and then "Issues–>Search for Issues" hangs.
Also other items on the Admin left nav are fine and perfectly useable, just Workflows is inaccessible.
Its really weird.
We do have a LOT of complex custom workflows. Where do I start troubleshooting? We have to reboot the server about once a week for this issue.
No, it should not be disabled. However, I see specific errors attributed to that add-on. If you could open the application log, open the workflow screen, and find the related errors that pop-up, that would help greatly.
I also recommend opening a support ticket with Atlassian – https://support.atlassian.com.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs