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Jira had problems starting up

Your jira.home directory /home/Atlassian/Application Data/JIRA can only be used by one running JIRA instance. This instance needs to create a lock to make sure another instance can't access the jira.home directory. Ensure JIRA has read and write access to the jira.home directory.
Review our documentation for more information on setting your JIRA home.

2 answers

0 votes

Hi @Naresh Yerra :

1) Make sure that the user who is trying to install Jira has read and write access to the above mentioned directory.

2) Make sure that you have not entered the path of Jira home directory used by some other Jira instance.

0 votes

This really does mean what it says - there is a lock file in the home directory telling the current Jira process you are trying to start that Jira is already running.

You need to check what Jira processes are already running.  If none, then you can remove the .lock file and start a new one, but if the same error happens, you really do need to start reading logs to find out what the root cause is.

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