Your jira.home directory
/home/Atlassian/Application Data/JIRA can only be used by one running JIRA instance. This instance needs to create a lock to make sure another instance can't access the jira.home directory. Ensure JIRA has read and write access to the jira.home directory.
Review our documentation for more information on setting your JIRA home.
Hi @Naresh Yerra :
1) Make sure that the user who is trying to install Jira has read and write access to the above mentioned directory.
2) Make sure that you have not entered the path of Jira home directory used by some other Jira instance.
This really does mean what it says - there is a lock file in the home directory telling the current Jira process you are trying to start that Jira is already running.
You need to check what Jira processes are already running. If none, then you can remove the .lock file and start a new one, but if the same error happens, you really do need to start reading logs to find out what the root cause is.
Hi Atlassian community, A few months ago, we offered a sneak peak of the new hierarchy view on the roadmap. Thank you for all the feedback (and excitement) and for helping us shape the direction of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events