Jira goes down with message (Waited+30000+Milliseconds+Error+Message)

Dear All,
We are using JIRa version 4.4.4. with 8 projects and 1090092 issues. The performance of jira is getting worst day by day and it goes down everyday. i hve purged around 2 lac tickets via bulk delete but no improvment. the logs show following error. but i didnt know from where to increase this parameter of 3000 millisecond.
please help me in this regard. Your co-operation will be highly appreciated.
Best Regards,
Bureera Sabir.

1 answer

1 accepted

Accepted Answer
0 votes

Like in the "Workaround" section said, edit the jira-config.properties and include a line like



Dear Adrian,

Thank you for the link and your prompt response we have created a new folder and increased time by 90000 and hoping that it doesnt goes dwn again. will monitor the system for another two, three days and will let u know.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,188 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you